Our guest writer and friend Fred has recently moved from Porto to the other side of the Atlantic. After half a year living in the US, he tells us about his personal experience of becoming an expat in such a different place from his origins.
"Behind the Brand" is our column where you get exclusive behind-the-scenes access to our partner brands and learn more about the people that make our products. On this installment, we meet Carolina and Fátima from Carolina Curado Jewellery.
How does one find the perfect love? Our guest writer Filipa Henriques explores the meaning of relationships - and the ultimate goal of finding that one truly challenging match - by taking a look at the new TV series Love Life starring Anna Kendrick.
The Team's Tunes is a monthly playlist curated by our team. For June, our Lisbon team curated their favorite tunes upon returning to our newly-reopened store.
Envying her kids' neighbors' Caribbean-themed backyard, the stylist shares a few pieces that will keep little ones fresh during the Summer and looking so cool that they might even stop complaining about having soup for dinner.
For orders within Portuguese territory, a pick up option will be available, where the items can be collected at our stores in Porto and Lisbon. Orders made using this option will receive an e-mail notification once they are ready to be picked up at the chosen location.
Turnaround
We require up to 3 working days to process your order before dispatching to our courier.
Carrier
We use CTT Portugal to deliver our orders and ship worldwide.
Order Tracking
You will be sent a shipping confirmation e-mail as soon as your order has been processed, with your tracking ID.
Take note that multi-product orders could be shipped and delivered separately.
If you have any trouble tracking your order, let us know so we can try to help.
Customs and Import Charges
Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you might not be expecting.
The customer must take full liability for any parcels returned unpaid custom charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
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